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If you have an issue or concern, please contact Customer Support first at [email protected]. Our team may be able to resolve your query quickly.

If you are not satisfied with the response, you can make a formal complaint by completing the Complaint Form by clicking here and sending it to [email protected].

Please include your full name, registered email address, account number, a clear description of the issue, and any relevant trade IDs, transaction IDs, screenshots, emails or supporting documents.

For account-specific matters, we will contact you through secure private channels.